Refund policy

Once opened, items are not returnable once purchased due to the sensitive nature of the product. 


Contact us at thesignature.ke@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
No exchanges once delivery has been done

Refunds
Unless item is damaged from our end, we do not offer refunds.