Q&A
We are located at Moi Avenue, Commonwealth House, Nairobi, 00100, Kenya. You can also reach us by phone at +254798126000 or email at thesignature.ke@gmail.com. For more details, you can visit our support page.
Yes, Find us on Moi Avenue, Commonwealth House, 3rd Floor, Shop 1 (Opposite Pizza Inn Moi Ave) Nairobi
Simply click "Add to Cart" on any product page, then proceed to checkout. Enter your delivery details and complete payment to finalize your order. You can also click the whatsapp button to engage us.
We accept both card and other mobile money payments. Payment is required when placing your order.
Yes but its only available for Nairobi orders via our designated riders. Pay before dispatch for rest of Kenya.
Yes, all our fragrances are 100% authentic. We source directly from authorized distributors and manufacturers to guarantee genuine products.
Due to the nature of fragrance products, we cannot accept returns or exchanges once an order has been dispatched. Please contact us immediately if there's an issue with your order.
Shop with confidence. We guarantee 100% authentic fragrances, delivered exactly as promised. Our mission is to give you the best, most reliable online shopping experience in Kenya. Got questions about your order? We're just a message away on WhatsApp, phone, or email. In shop / self pickup is also available.
